Privacy Policy


  1. This Privacy Policy sets out the privacy policy of Cultureshock Media Ltd. (“we”, “us”, “our”, “Cultureshock’) Company Number 04575767 (England and Wales) whose registered address is Sigma House Oak View Close, Edginswell Park, Torquay, Devon, TQ2 7FF.


  2. Cultureshock is committed to protecting the privacy of its clients and customers and the purpose of this Privacy Policy is to describe to you how Cultureshock will collect, use and disclose personal information about you. If you would like to update, correct or access the personal data we hold about you, please contact us on or 020 7735 9263


  3. Cultureshock may revise this Privacy Policy at any time by posting an update on the website. Please ensure that you check this website you use from time to time to review the then current Privacy Policy. This Privacy Policy was last updated in March 2018.

Collection of Personal Information

  1. Cultureshock collects information provided by you when you use our services. The types of personal information collected and stored by Cultureshock might include your name, e-mail address, postal address, telephone number, fax number (to the extent permitted by the Data Protection Act 1998 and related legislation (“the DPA”).


  2. Cultureshock (or any of its subcontractors) may collect personal information about you in the following ways:

    i. when you supply data to register to receive email updates, publications, information or other communications from Cultureshock Media;

    ii. during any transaction with us;

    iii. when you supply any other data which you provide to Cultureshock when you enquire about our activities, email, telephone or write to us or otherwise provide us with personal information; and

    iv. if you correspond with us by email, we may retain the content of your email messages alongside your email address.

Storage and retention of your information

  1. Cultureshock will keep your information on a secure server or secure CRM system. The technology that Cultureshock uses and the security policies, which Cultureshock has implemented, are intended to safeguard your information from unauthorised access and improper use.


  2. In the unlikely event of a data breach, Cultureshock will assess the severity of the breach and risk to the rights and freedoms of individuals before taking appropriate action to notify relevant regulatory bodies or individuals.


  3. Cultureshock will retain your information (to the extent permitted by the DPA) to enable Cultureshock to use it for the purposes described in this Privacy Policy.

Use of Your Information

  1. Cultureshock may use your personal information (subject in each case to the requirements of the DPA) for the following purposes:

    i. in connection with any service for which you have provided your information, including any email alerts, subscriptions to publications, transactions with us; 
    responding to any enquiry you make;

    ii. subject to your consent, sending you newsletters and/or alerts and information regarding services offered by Cultureshock (in all formats to which you have consented e.g. post, email);

    iii. to provide you with information on products and services that may be of interest to you.

    iv. to measure interest in and improve our services and communications for the benefit of our clients and wider target audience.


  1. Cultureshock may also disclose your information (subject in each case to the requirements of the DPA) as follows:


    i. if you have given your consent for Cultureshock to do so, to other selected organisations to enable them to contact you or send you information by post, telephone and/or email;

    ii. to any service providers, subcontractors appointed by Cultureshock to perform the above functions on its behalf and in accordance with its instructions;


    iii. to such individuals and/or bodies as necessary to ensure Cultureshock’s compliance with any applicable law, regulation, legal proceeding or governmental request.

  2. In processing your information in accordance with the above, Cultureshock may (to the extent permitted by the DPA) send it outside the European Economic Area (“EEA”) to staff and suppliers working for us. Cultureshock will take all reasonable steps to ensure that in such circumstances your data is treated securely and in accordance with this Privacy Policy. When you submit your personal information to Cultureshock you consent to the transfer of your information outside the EEA unless you specifically indicate otherwise.


Cookies Policy

Our Cookies

Like most websites and web applications, this site uses cookies and local storage. In order to deliver a personalised, responsive service and to improve the site, we remember and store information about how you use it. This is done using simple text files called cookies which are stored on your computer. These cookies are completely safe and secure and will never contain any sensitive information.

We use the following cookies

Google Analytics – We set cookies to get information on site usage and popularity, for the purposes of improving the site.

Browser capabilities – We store your display dimensions and device capabilities, to more quickly serve content adjusted to display well on your device.

User account settings – To persist your login and preferences, our site places cookies.

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